Excellence in people and processes.

Team

The entire S3 Caceis team has extensive experience in fiduciary services and closely monitors each investment fund activity.

Security

We take care of information security and compliance, ensuring quality, stability and continuity of processes and relationships with our customers.

Tradition

S3 Caceis relies on the tradition and strength of the Santander and Caceis brands to offer fiduciary and custody services according to the profile, segment, challenges and objectives of each client.

Products

Qualified professionals to develop customized solutions according to the needs of customers.

Service Channels

Customer Service (SAC)

Claims, cancellations, suggestions and general information. It also serves people with hearing or speech impairments.

Opening hours: Monday to Friday, 9am to 6pm, except holidays.

4004 4412 (capital and metropolitan regions)
0800 722 4412 (other regions)

Mailing address:
R. Amador Bueno, 474, 1st floor, Bairro Verde – Santo Amaro, São Paulo/SP, CEP: 04752-005.

Ombudsman

If you are not satisfied with the solution presented, send your complaint to sc_ouvidoria@s3caceis.com.br or call 0800 723 5076.

Opening hours: Monday to Friday, 9am to 6pm, except holidays.

Assistance for people with hearing or speech disabilities: sc_ouvidoria@s3caceis.com.br.

Mailing address:
R. Amador Bueno, 474, 1st floor, Bairro Azul, Santo Amaro, São Paulo/SP, CEP: 04752-005.

Open channel

Channel dedicated to reporting or clarifying doubts related to inappropriate or unethical conduct.

The service is through Banco Santander.

This channel is confidential and the manifestation can be identified or anonymous.

0800 282 7374