Contact

Customer Service (SAC)

Claims, cancellations, suggestions and general information. It also serves people with hearing or speech impairments.

Opening hours

Monday to Friday, 9am to 6pm, except holidays.

4004 4412 (capital and metropolitan regions)

0800 722 4412 (other regions)

Mailing address:

R. Amador Bueno, 474, 1st floor, Bairro Verde – Santo Amaro, São Paulo/SP, CEP: 04752-005.

Ombudsman

If you are not satisfied with the solution presented, send your complaint to
sc_ouvidoria@s3caceis.com.br or call 0800 723 5076.

Opening hours

Monday to Friday, 9am to 6pm, except holidays.

Assistance for people with hearing or speech disabilities: sc_ouvidoria@s3caceis.com.br.

0800 723 5076

Mailing address:
R. Amador Bueno, 474, 1st floor, Bairro Azul, Santo Amaro, São Paulo/SP, CEP: 04752-005.

GDPL - General Data Protection Law

Issues related to Privacy and Data Protection.

Mailing address:

R. Amador Bueno, 474, 1st floor, Bairro Azul – Santo Amaro, São Paulo/SP, CEP: 04752-005.

Whistleblowing Chanel

Whistleblowing Chanel for reporting of possible violations of internal policies and inappropriate conduct.

This channel is dedicated to receiving reports of suspicion of misconduct and/or illegal acts such as fraud, money laundering, corruption, conflict of interest, or any other situation that may violate S3 CACEIS directrices.

Reports might be made anonymously or identified and, in any case, S3 CACEIS is committed to ensuring confidentiality and protecting the identity of the whistleblower.

This channel is provided by the shareholder, Crédit Agricole, following the best practices in corporate governance.

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